Legal

Privacy Policy

Last updated: 15 March 2026

1. Introduction

LeadHunterIQ ("we", "us", "our") is a product of Talpro India Private Limited, registered in Bengaluru, Karnataka, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our platform, website (leadhunteriq.in), and related services.

We are committed to compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and all applicable Indian data protection laws.

2. Data We Collect

We collect the following categories of personal data:

  • Account Information: Name, email address, phone number, company name, designation, and billing address provided during registration.
  • Usage Data: Pages visited, features used, search queries, time spent, browser type, device information, and IP address.
  • Payment Data: Processed securely through Razorpay. We do not store credit card or bank account details on our servers.
  • Communication Data: Emails, support tickets, and chat messages you send to us.
  • Business Intelligence Data: Company and contact information sourced from publicly available sources for our lead intelligence platform.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Providing, maintaining, and improving our platform and services
  • Processing payments and managing subscriptions
  • Sending transactional emails (account confirmations, billing receipts, feature updates)
  • Sending marketing communications (with your consent; you can opt out at any time)
  • Analyzing platform usage to improve user experience
  • Preventing fraud, enforcing our terms, and ensuring platform security
  • Complying with legal obligations under Indian law

4. DPDPA 2023 Compliance

In accordance with the Digital Personal Data Protection Act, 2023, we observe the following:

  • Lawful Purpose: We process personal data only for lawful purposes with your consent or as permitted under the Act.
  • Data Principal Rights: You have the right to access, correct, and erase your personal data. You may withdraw consent at any time by contacting us at privacy@leadhunteriq.in.
  • Data Fiduciary Obligations: As a Data Fiduciary, we implement reasonable security safeguards, maintain accuracy of data, and delete data when the purpose is fulfilled.
  • Grievance Redressal: Our Data Protection Officer can be reached at dpo@leadhunteriq.in. We will respond to all grievances within 7 business days.
  • Cross-Border Transfer: Personal data may be transferred to countries not restricted by the Central Government under the DPDPA. All transfers are subject to appropriate safeguards.

5. Data Security

We implement industry-standard security measures including:

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access Controls: Role-based access with multi-factor authentication for internal systems.
  • Infrastructure: Hosted on secure cloud infrastructure with SOC 2 compliance.
  • Monitoring: Continuous security monitoring, vulnerability scanning, and annual penetration testing.
  • Incident Response: Documented breach notification process compliant with DPDPA requirements.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

  • Active accounts: Data is retained for the duration of your subscription.
  • Closed accounts: Personal data is deleted within 90 days of account closure, except where retention is required by law.
  • Payment records: Retained for 8 years as required under the Income Tax Act and GST regulations.
  • Usage logs: Anonymized and aggregated after 12 months.

7. Your Rights

Under the DPDPA 2023, you have the right to:

  • Access: Request a summary of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Withdraw Consent: Withdraw consent for data processing at any time.
  • Grievance Redressal: Lodge a complaint with our Data Protection Officer or the Data Protection Board of India.

8. Cookies and Tracking

We use essential cookies for platform functionality and analytics cookies (with your consent) to improve user experience. You can manage cookie preferences through your browser settings. We do not sell or share cookie data with third-party advertisers.

9. Third-Party Services

We use the following third-party services that may process your data:

  • Razorpay: Payment processing (PCI-DSS compliant)
  • Google Analytics: Website analytics (anonymized IP)
  • AWS / Cloud Infrastructure: Data hosting and storage
  • Postmark / Email Service: Transactional email delivery

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform at least 30 days before the changes take effect.

11. Contact Us

For privacy-related inquiries, data access requests, or grievances:

  • Data Protection Officer: dpo@leadhunteriq.in
  • General Privacy Queries: privacy@leadhunteriq.in
  • Registered Address: Talpro India Private Limited, Bengaluru, Karnataka, India